About Hauser Accounting PLLC
Policies and Fulfillment
Billing Policies
We provide an engagement letter before starting work. The engagement letter will detail billing terms. Clients can choose from various payment options, including direct deposit and credit card payments.
Confidentiality
We adhere to strict confidentiality protocols, ensuring all client information is securely stored and accessed only by authorized personnel.
Service Fulfillment
We strive to meet all service deadlines and provide clients with a timeline at the start of each project. Any changes are communicated promptly.
Refund Policy
A refund will be issued if work is cancelled before services are rendered. Once work has begun, a partial refund can be provided for services not yet rendered.
Delivery Policy
Reviewed financials and tax returns will be uploaded to the secure portal upon completion.
Cancellation Policy
Monthly subscriptions can be cancelled at any time with a phone call or message in our portal.